I won $20 on different games and the game froze and naturally I didn't get the prize! I had to restart my phone and then the app also has logged me out suddenly mid game. Another thing that is so irritating is the game has frozen and not given the prize. Like lucky 7's literally gives the exact same result every time ! The most you can win on a game is not what the game promises. My review and rate will not change until the app changes, and joins us living in the technical great era! It’s just ridiculous how outdated and clunky the app is for us to be living in a time period where high school kids are able to make better apps as their hobby. And with a good dev team the app could be 10x better if not 100x better at this point. Not like the state’s Lottery is short on funds or anything, they can hire a actual good dev team. If your app can’t even do the basic thing its meant for, then you might have a problem. So I always end up just taking them to the store to see. To the point where I literally forget I even have the app because 80% of the time I just get a error after scanning a ticket. But even the simple ticket scanner is always hit or miss. Well it was a waste of money, time, and unnecessary brain power. I honestly got the app for the ticket scanner in the first place, ended up trying multiple things on the app. And I’m sure there is a way to get back to your it, but it’s definitely not as straight forward as it should be. I played Keno and went to do other stuff on the app while I was waiting, couldn’t find my plays anywhere on the app, so I had no idea if I won anything or what. If you want to play the scratch off games via the app, half of them have problems loading. But that’s as far as the good things go for the app. National Council on Problem Gambling: call the 24 Hour Confidential National Helpline 1-80, or visit for resources or to chat with a helpline specialist.Contact Customer Service for additional responsible gaming options and resources: 87.Call or text 1-800-GAMBLER and connect with someone.The Kentucky Lottery encourages adults to establish appropriate parental controls on mobile devices accessed by children under 18 to limit their ability to download or use this app.Īdditional responsible gambling resources include the following: Read our iLottery Terms of Use, available at, for additional information. To buy and play the online games, you must be a member of Fun Club and be geolocated within the state of Kentucky. Winnings under $600 deposited directly into your Kentucky Lottery online account.Receive email notifications when you’ve won for plays purchased online or via the app.View your history of online and app purchases and wins.Create digital playslips to purchase tickets at retail.Find your nearest Kentucky Lottery retailers.Check winning numbers for all Kentucky Lottery games.Scan tickets purchased at retail to see if you're a winner.Purchase more than 30 Instant Play games.Purchase Keno, Cash Pop, Pick 3, Pick 4, Kentucky 5, Powerball, Mega Millions, Lucky for Life, and Kentucky Cash Ball 225.Play Instant Play Games or your favorite jackpot games, find a Kentucky Lottery retailer, save your favorite wagers, create a virtual play slip, scan tickets to see if you're a winner, enter second chance promotions and check your lottery numbers anytime, anywhere. Fuel your imagination with the official Kentucky Lottery app.